About Payment
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW. By Platform for payment
2. Payment must be made within 3 days of order.
3. If you can\'t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
About Shipment
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 35-60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Return & Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from . OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
About Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
Related Items
1.Q: What the Jewelry size is?
A: If they have different size,the size is remarked in the description of the store.Otherwise it’s one size for all.
2.Q: When can I receive package after payment?
A: Standard Service takes about 16-35 business days.Depends on destination and objective factors, it may take more times up to 35-90 days.
3.Q: I still have not received the item after 35 days, what should I do?
A: International shipping need more time, pls wait for a few days until the 60th, If you still do not received package, Pls contact us by phone or email, we provide full refund without excuse.
4.Q: What I received is different from picture, what\'s happened?
A: The picture show only some of our samples, and our styles update weekly, we can\'t send you exactly the same as picture show. We can only send you similar styles.
5.Q: I received the item in broken, what should I do?
A: Every item before shipping is well inspected, though we packed well, it still can\'t be avoid because of rough handling by shipping worker. In this case, pls contact us and let me know how many quantity in broken, please email me what you prefer: refund you relative money or resend to you.