1.when we get your order,we will send the package out as soon as possible. if you have any problem ,pls feel free to contact us,we can help you.
2.when you get the package,and if you are satisfied with the items and the service, please leave us 5 star feedback with nice picture,Your comment is very important for us, we will appreciate it very much.
3.If products are not same as description or broken in the transit,We will Resend or Refund the money to you.
4.For any reason, you are not satisfied with the items, We accept returns and exchanges within 7 days after you received your item and you need to pay the return shipping cost.
5.any problem,pls contact us before open the dispute or leaving us a negative feedback,we will try our best to solve the problem.
.You can contact us by leaving message on ,Email,TradeManager,We will reply your mail within 24 hours normally.
Transportation method
1.Different shipping method take different days to delivery the item, when you place the order you can choose the best way for you.
2.If you do not specify shipping method, we will choose the fastest shipping method for you based on your order amount.
3. Some countries have high transportation costs. Only if your order amount is large enough will we ship it for free. Please understand.
If the protection time is closed?
.We are honest and serious seller.We regard every customers as GOD.However our profit is very small and the international shipping is not stable. Sometimes there will be delay during transportation.So please understand our work and in order to protect your money safty, if you find the protection time is off, please ask us to extend more time for you.
If you can\`t receive it for a long time?
.First please track your goods from official tracking website .If the package is in your local post office, please go to take them by yourself. If the package is lost,please contact with us.
If the goods you received are damaged or lost in transit?
.First,please contact us with the pictures, then if it is our mistake,We will ship a new one in your new order or compensate your lose.
Because the international transportation costs are relatively high, this requires that the weight of our parcels is as light as possible. Therefore, the merchandise we issue is without jewelry boxes. If you need jewelry boxes, please contact us in advance. Please understand
- thank for your all 5 stars feedback,welcome to come again