Question from Customers
1.When my order will be shipped?
After payment,order will arrange and ship out within 1-3 business days.
2.What is the shipping way for my parcel?
Order <5 free to ship by China post ordinary small packet plus(15-45 days)(note:no checking information in your country)
Order >5 free to ship by standard shipping or China post register air mail.
Order >200 free to ship by DHL,EMS.
Notice:We cannot guatantee the delivery timeframe if the post office has any unexpected delays due to holiday,weather,customs ,or other reason.Some countries such as Russia, Brazil,or some other remote areas may take up to 50 days or more for delivery.
3.How to keep tracking with my parcel?
You can check your shipping information from the following link with your tracking number:
www.17track.net/en or https://global.cainiao.com/
4.Is there any customs duties?
We usually declare the lowest amount to avoid customs duties,But for some big order,please let us know how much should we declare for you.
Notice: Customs duty is the obligation and liability of a citizen in your country,so buyer should be responsible for any tax and custom duty incurred.
5. Sometime ,the order will delay or failure delivery,why?
If the order delay,please check your local custom policy or local post.You\`d better leave us a information of contact in case of emergency situation.Pls pls pls pay close attention to the state of packet so that you can contact the local post to sign for your parcel as soon as it arrived.
6.Any problem for the products or size? Please feel free to contact us first.